How can I cancel my order?
1. Canceling an unpaid order:
Please log into your account, click “My Order” and click on the "Cancel Order" button, submit the reason why you cancel order. Your order will be canceled.
2. Canceling a paid order:
Order Cancellation
We offer full refund if the order is cancelled within 24 hours of your purchase. You should contact us at customer center immediately once you decide to cancel the order. For orders cancelled after 24 hours of purchase but have not been shipped, we will offer partial refund after charging a 30% cancellation fee. We will not accept order cancellation request if the orders have been shipped.
